What products do you offer for sublimation and printing?
We offer a wide variety of customizable products such as mugs, t-shirts, caps, pillows, thermoses, and more. These products are designed for sublimation and printing techniques with high print quality.
How do I place a custom order?
To place a custom order, select the product you want, upload the design or image you want to print, and follow the steps in the purchase process. Our team will review your order to ensure the quality of the final result.
What are the delivery times?
Delivery times vary depending on the quantity of products and the shipping location. Custom orders are generally processed in 2-5 business days, and shipping times can be 5-10 days, depending on your location.
Can I submit my own designs?
Yes, you can upload your own designs when placing your order. Make sure the file is of the appropriate quality to ensure optimal printing.
What types of files do you accept for designs?
We accept PNG, JPG, and PDF files with a minimum resolution of 300 DPI to ensure the best print quality.
Do you offer discounts for bulk purchases?
Yes, we offer special discounts for bulk purchases. If you wish to purchase a large quantity of products, please contact us for more information on pricing and promotions.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, and bank transfers.
Do you have a return policy?
Yes, we accept returns only on products that are defective or do not match the order description. Since our products are personalized, we do not accept returns for change of mind. Please review our return policy for more details.
How do I contact customer service?
You can contact our customer support team via our email: melkardomkdesign@gmail.com, or by calling our support number available on the website.
